What to look for when choosing a roofing contractor

December 30, 2021 by Tonia Hornsby

When your roof needs attention and requires maintenance or repairs, you need the services of a professional roofing contractor to get the job done right the first time. Although it’s easy to find plenty of roofers in the local area, you may not know if you can trust the individual and the quality of work they perform. Fortunately, you can follow a few guidelines to ensure you hire the right professional to ensure they perform quality work on your home.

Look Into Their Background

It’s important to research the number of years the roofing professional has been in business to get an idea of their level of experience. Avoid hiring a roofer that is new in the industry because they won’t be as qualified or knowledgeable about performing the necessary repairs or maintenance you need.

Ask to View Their Previous Work

If you don’t get an idea of the quality of work the roofing professional performs, it can lead to disappointments after they work on your roof. Request to view photos or addresses of the homes they’ve worked on to get an idea of what the final product will look like on your own property. If the roofs still look like they’re in poor condition, then it’ll tell you that the roofer likely cuts corners.

You can also request references to ensure you can speak directly to their previous customers. This will allow you to ask questions to get an idea of if other people have had a good experience working with the roofer. You can ask if the roofing work was completed by the estimated deadline and if they would use the services again in the future.

Avoid Going with the Lowest Quote

Although your budget and the cost of the project is an important factor to consider when hiring a roofing professional, it shouldn’t be what determines who you hire. Keep in mind that the best contractors in the industry don’t always offer the lowest price to their customers because they have to pay for overhead. You can hire a professional that has a competitive price that is fair, but their rates shouldn’t be too good to be true, or they may not use quality materials.

Ask About Their License and Insurance

It’s important to avoid hiring any type of professional to work on your home if they’re not licensed or insured. This can cause you to be responsible if they get insured on your property, which can add up to thousands of dollars. The most reputable roofing contractors in the industry have obtained the necessary permits and licenses to work on residential properties to ensure they’re qualified to provide you with roofing services.

It’s also necessary to research if the roofing contractor is an authorized installer for the shingle manufacturer. This will ensure the materials come with warranties and can protect your investment if future repairs or maintenance are needed.

Ask if the Roofer Will Remove Your Old Roof

If you need to install a new roof on your home, you may not realize that not all professional contractors are willing to remove the old materials that are in place. As you obtain quotes from different companies in the local area, it’s important to ask if their services include ripping off your old roof before installing the new shingles or tiles. Some companies may want to install the new materials directly on the old materials as a way to save time and energy, but this can lead to issues in the future and is not recommended.

You’ll end up paying more in the future if the old materials aren’t removed and tossed out. It won’t allow you to get to the root of the issues and can lead to future repairs that add up over time. Look for a professional that is thorough and is willing to get the job done correctly the first time.

Discuss Unplanned Repairs

Make it a point to talk about any problems that are uncovered as they work on your roof. It’s important to be informed about how they plan to fix the issues if they discover rot or moisture that is present halfway through their project to ensure a plan is in place.

By knowing how to find the right roofing professional to work on your roof, it can allow you to avoid issues and complications. You can have peace of mind knowing you can trust the expertise and integrity of the professional as they improve the quality of the roofing structure.

Andrew Robertson

2023-10-17

Complete Exteriors did an amazing job. They are super professional, on time, and the quality is top notch. They found things that others had missed and worked with me the whole time. One of key takeaways for me is their service. To have a vendor not only do they job, but also inform and educate you through the whole process is amazing. Damien was on site the entire day during the build, constantly updating and working with his crews. He was even there the next day after the job to ensure all was good to do one last spot check. Even the general manager Eddie came out to ensure all was going right. Another aspect that was awesome is even when I was at work, I was getting a progress report with where they were at with job through today. Even when the materials were delivered, I got an update that showed all the matching lot numbers for every case of tiles. This was in no way a Lowes delivery weeks before the job. This was a managed direct delivery with all matching numbers. I will say, in a world where customer service is becoming less and less, Compete Exteriors is breaking the mold. Again, if you need a roof, give them a call. I feel 100% confident I have a roof for MANY years to come.

Doug S

Complete Exteriors recently replaced my roof due to hail damage. I was very impressed with the professionalism and quality of the job. As proven by the finished product, they had a skilled team performing the roofing ( and wood replacement where needed. ). They even cleaned up the walkways in the attic. Joe, Damien, and Greg all checked in personally throughout the day to ensure the job was going according to my standards. I would definitely recommend them for any restoration or roof work.

Rob Davis

2023-09-15

I'd like to compliment Josh Wilson with complete exteriors. Josh handled all the handyman issues that needed to be done after the roof was installed. He took care of everything in a prompt and quality maner.

Court S

2023-09-07

Braxton is GREAT!!!! Quick and professional!!!

Tony Gomillion

2023-08-31

Holden and Damien were awesome to work with and the job turned out great! We will highly recommend them to everyone that needs good quality work done.

M D

2023-08-30

Damien was my roofer and is excellent and very professional. My experience with Holden overseeing this whole project has always been thorough. I’ve never had a problem with this company at all. I highly recommend!

Kreig Bell

2023-08-28

Complete Exteriors has got to be the most organized, thorough, and efficient roofing contractor any where around. From the initial inspection with an insurance adjuster to installation, I never had to repeat myself nor ask the same questions until I got an answer. The left hand knew what the right hand was doing all through the process and I never had to worry about them following through with what we discussed in the planning stage. They handled all the paper work with the insurance company once I filed the claim. I highly recommend Complete Exteriors to service your roofing, gutter, and siding needs!

Donald Ball

2023-08-11

Great Company and staff. They did a great job with our roof replacement. Damien Pierre kept us aware about everything that was going on. He did a great job managing the process. I was really impressed with that young man.

Justin Kuykendall

2023-08-05

I'd like to thank the Gutter installers from Complete Exteriors Roofing & Gutters for doing an outstanding install today, totally changed the look on the front of the house, appreciate the advice on going with the copper penny gutter, it has the look of expensive copper install but without the cost or tarnishing over the years. Professional, friendly, and timely, will definitely be looking at other services they offer.